Loan Officer (Bilingual English/Spanish)
Loan Officer (Bilingual English/Spanish) ABOUT US: Wheels Financial Group, LLC d
Position: Loan Officer
Salary: $60,000-90,000 per year
Type: Full Time
Location: Van Nuys,
ABOUT US: Wheels Financial Group, LLC dba LoanMart. LoanMart proudly provides fast, professional assistance to
financially stressed or credit-challenged segment of borrowers. We connect with our customers directly or through a vast
network of storefront partners in the local communities throughout the country. Our place in the community was built
over twenty years, growing from a two-person, single-store front in Van Nuys, CA into a progressive, technology-centric
powerhouse in the industry, adding new financial products to serve our customers.
WORKING AT LOANMART : Employees enjoy a work environment that is rewarding, entrepreneurial, fun, exciting, and
active. We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our
employees to speak up and be recognized.Career advancement is a matter of turning an idea into an accomplishment.
ABOUT THE POSITION
LoanMart Loan Officers market our loan products to potential and current customers by telephone, educating customers
about our product suite and customizing solutions to suit their needs.
Through amazing service, active listening, an engaging phone persona, and a sense of urgency our Loan Officers
enlightenevery single calleron the advantages of becoming a LoanMart customer. Successful Loan Officers historically
range between $60,000 - $90,000 annually.
Do you make every customer feel special? Do you amaze with your service and follow up? Do customers feel like there’s
no-one else in the world you’d rather talk to?
Do you thrive in a sales environment?Can you turn a ’no’ in to a ’yes!’? Do you prefer a pay-for-performance work
environment? Are you basically AWESOME on the phone?
Are you competitive by nature?Is a daily, weekly or monthly goal something for you to crush with your sales and service
muscles? Are you your own motivator? Our compensation structure is a bonus-based, goals-centric position, so you need
to love this kind of structure to do well in it.
Are you a Problem Solver? We work to identify solutions for our customers, and that means being curious and inquisitive,
knowing what to ask for in each unique scenario.
Are you Adaptable, Fast Learner, and a Team Player?We are constantly learning and adapting, and then applying it to our
duties and goals. You have to get in the boat and paddle on this team- it’s fun, it’s hard work, but we’re a team and that’s
how we take care of business!
ROLE AND RESPONSIBILITIES
Provide product-expert information to customers about all LoanMart products. Explain the advantages of doing business
with LoanMart, in comparison to our competitors or other less advantageous financial options.
Explain the advantages of doing business with LoanMart, in comparison to our competitors or other less advantageous
Follow LoanMart policies and procedures to accomplish all responsibilities and maintains confidentiality of customer
information, including both personal and financial information.
Follow through and follow-up on commitments made to customers, the status of missing information, and/or possible loan
Carefully review loan applications and documents to ensure requirements are met; maintain data integrity; avoid or
identify fraud/identity theft.
Minimum two years successful sales experience in a commission-based retail or phone sales environment- (this much
time on the job tells us you tried it and liked it and are good at it.)
Basic operations of Windows, internet browsers, and email
Preferred prior experience validating loan application information
Previous experience preparing Direct Loan documents is a plus, as is Auto finance, consumer credit, loan experience
Must have open availability for work schedule
SCHEDULE: Monday through Saturday, (Sunday may vary, based on company’s needs)
LoanMart will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance
Initiative for Hiring.
Notice to third parties:Please do not contact Wheels Financial Group, LLC about this position unless you are a job seeker
and potential applicant for this position. Please do not contact Wheels Financial Group, LLC about other services, products
or commercial interests.Notice to Agency and Search Firm Representatives:Wheels Financial Group, LLC is not accepting
unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Wheels
Financial Group, LLC employee by a third party agency and/or search firm without a valid written and signed search
agreement, will become the sole property of Wheels Financial Group, LLC. No fee will be paid if a candidate is hired for
this position as a result of an unsolicited agency or search firm referral.