Sales & Purchases
Sales Specialist Millwork
Sales Specialist Millwork Department LWS_STR_Millwork Job Description What You W
Position: Sales Specialist
Type: Full Time
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the
products our customers need. As a Sales Specialist Millwork, this means:
Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and
service offerings in support of their project.
Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during
demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
Engaging in safe work practices including the proper operation of store equipment.
The Sales Specialist Millwork serves as an expert, explaining the specifications and features of a product or service to
existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services
to customers and confirms their needs are met before leaving the store. The Sales Specialist Millwork is also responsible
for executing orders and projects in their area of focus.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to
meetings, trainings, or to support neighboring stores.
What We’re Looking For
Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the
needs of the store.
Requires morning, afternoon and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
High School Diploma or equivalent.
1 year of external experience in customer facing sales OR 6 months Lowe’s retail experience.
1 year of experience entering and submitting customer sales orders, including Special Order Sales.
2 years of experience identifying and selling products based upon customer needs or plans.
2 years of experience in providing customer service including identifying and resolving customer complaints, greeting
customers, answering phones, building relationships with customers, and thanking customers for their business.
2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or
extended protection plans.
2 years of experience in a sales environment with required sales goals or metrics.
1 year of employment with Lowe’s as a Sales Specialist.
1 year of experience in a trade directly related to Millwork.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the
requisite licensing exam within sixty (60) days of starting employment in this position.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race,
color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status,
veteran status, genetics or any other category protected under applicable law.
Employment Type I
Line of Business
LWS_USA_Market - 0861
Employment Type II