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General Labor

Personal Loan Specialist

Personal Loan Specialist Job Title : Personal Loan Specialist (NEOMJP00000837) L

2019-11-07 2020
Rishabh RPO
Position: Personal Loan Specialist Salary: $14.00 per hour Type: Full Time Location: Valdosta, GA
Job Title : Personal Loan Specialist (NEOMJP00000837)
Location : Valdosta, GA, 31602
Duration : 3 + months
Pay Rate : $14/HR
Purpose of Job:
To create an exceptional customer experience while providing personal loan solutions.
This position focuses on building a customer base through sales, loan extension and merchant referrals.
Responsibilities include reviewing customer needs and services as well as handling various aspects of past due account
Role success will be based on creation of customer experience, generation of business, compliance, attainment of
monthly goals, and accuracy.
Job Responsibilities:
35% Customer Experience: Greeting, assisting and soliciting individuals entering the office and calling by phone;
receiving and processing credit and employment verifications, and recording information obtained; processing payments,
distributions, and insurance products at the direction of a licensed agent; handling account activities related to collection
accounts, including phone calls and face to face communications with customers.
30% Branch Support: Preparing reports, correspondences, transaction documentation, and recording and filing
documentation; operates cash drawer, processes bank deposits, and maintains records and balances.
30% Business Development: Actively markets and sells all branch products and services to individuals and merchants.
Merchant and bank visits required.
5% perform all other duties as assigned by management.
Regular attendance resulting in meeting and/or exceeding performance standards required
Key Competencies:
Customer Commitment
Core Values & Ethical Conduct
Communication Skills
Sales Motivation
Problem Solving
Time Management/Productivity
Qualification Guidelines:
1+ year sales and/or customer service experience
High School Diploma/GED, Bachelor’s degree a plus
Valid driver’s license


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