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Customer Service

Customer Care Billing Lead

Customer Care Billing Lead Company Description Join the team of one of America

2019-08-15 2020
Edge Pest Control
Position: Billing Lead Salary: $14.00 per hour Type: Full Time Location: Orem, UT
Company Description
Join the team of one of America’s most successful and fastest growing Pest Control companies! We pride ourselves in
consistently delivering exceptional residential and commercial pest control services to customers. Job Description
Required Survey
As part of the application process for this position, a survey is required to be completed by all applicants. Please complete
the following survey before submitting an application:
Job Description
This position involves making sure customers’ payments are processed in a timely and efficient manner and following up
with outstanding balances for customers across our branches nationwide. This is a great opportunity to work for a
growing company with a great culture and atmosphere. Qualifications
Manage a small team of 3-5 people
Responsible for running and analyzing various billing reports
Oversee and (when needed) complete the following responsibilities:
Pick up mail from post office and apply received checks to appropriate customer accounts
Deposit checks into associated bank accounts
Processing customer payments
Sending customers to collections with outstanding balances
Demonstrate excellent communication skills as you interact with customers
Attention to detail
Must have an analytical mindset
Excellent verbal communication skills
Good with numbers/mathematics
Proficient with Microsoft Excel
Proficient computer/typing skills
Positive attitude and good work ethic
Honest and trustworthy
Accounting background is a plus
Additional Information
Customer Care Billing Lead Benefits
Compensation: $14.00 an hour
Free lunch provided Monday, Wednesday, and Friday
Medical and life insurance plans available for full time employees
Positive work environment
Full-Time, M-F 9:00am to 5:00pm


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