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Sports & Leisure

Golf Travel Specialist

Golf Travel Specialist Your Golf Travel is the World’s largest golf travel bus

2019-07-11 2020
Your Golf Travel
Position: Golf Travel Specialist Salary: $35,000 per year Type: Full Time Location: Hoover, AL
Your Golf Travel is the World’s largest golf travel business, offering golf vacations & packages to over 3,000 destinations in
22 countries throughout the UK, Ireland, Europe and the Rest of the World. Since our inception in 2004 we have
experienced rapid growth and are now a team of over 200 based out of our London office. Along the way we have built
some truly amazing relationships with our suppliers and customers, have developed a huge range of incredible travel
products and experiences, won countless awards...and we are just getting started!
Your Golf There is our new US based brand offering vacations throughout North America and the Caribbean. As part of our
growth we are looking to hire enthusiastic team members and expand our team based in Hoover, Alabama.
What makes us unique? Our people. Our employees are the life of our business and by joining our team you will become
part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in golf travel as we continue to
make huge waves in the market and further our position as the world’s leading golf travel company.
About the Role
As a Golf Travel Specialist you will be on the front line of our business as the first point of contact for customers looking to
book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and
venues to book all elements of a customer’s golf trip.
Key Responsibilities
Dealing with a high volume of enquiries on a daily basis, making a high volume of outbound calls per day whilst dealing
with incoming calls and scheduled callbacks.
Building rapport with customers and using effective questioning and conversational techniques to identify their
Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while
stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you
Consistently working to achieve individual and team targets.
Speaking with hotel and golf course reservations departments, checking availability and confirm bookings.
To maintain a high level of product knowledge at all times through ongoing training and personal research
You will be an enthusiastic sales person with excellent customer service skills, ideally in the hospitality or leisure sectors.
You will have an interest in golf and a good knowledge of the sport and various Golf Venues across the USA & Caribbean,
and ideally further knowledge of international golf destinations.
Previous telephone or face to face sales experience would be preferred but candidates who can evidence a natural flair for;
sales, consultative customer support and a passion for golf will also be considered
Our team members are confident in their knowledge of golf, and can articulate that knowledge well either on the phone or
on email
Target drive, team oriented and self-motivated Sales Specialists thrive in our business - you will enjoy a spot of healthy
competition and incentives in the workplace and drive yourself to exceed targets set
Good time management and the ability to work under pressure are prerequisites
$35,000 per annum plus an excellent commission structure
Personalized development plans
Honest feedback and coaching sessions
Familiarization trips to one of our destinations at least twice a year, for your first 2 years, to help build your product and
travel knowledge
Discount on our golf holidays, flights, hotels, airport parking and VIP airport lounges
Subsidized golf clothing
In-house training programs tailored to our department
22 days holiday that rises to 25 days once you have completed your probation


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