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Customer Service

Commercial Customer Service Representative/Dispatcher

Commercial Customer Service Representative/Dispatcher Schedule service calls and

2020
2019-07-11
La Jolla Veterinary Hospital
Position: Dispatcher Salary: $30,000-35,000 per year Type: Full Time Location: La Jolla, CA
Schedule service calls and complete scheduled projects. service dispatchers to work full-time shifts, primarily during daytime
business hours. Travel is not required for commercial customer service representative dispatchers, who complete their daily
job tasks in-office at the dispatch desk.
Perform varied daily job duties based on the service industry they’re in, the volume of calls they receive,
Requirements
– Strong verbal communication skills to relay information and answer customer questions and concerns, and use strong
written communication skills to record the essential details of every service job
– Good time management skills are critical for dispatchers, who prioritize jobs and schedule appointments so service can be
completed within regular business hours
– Use excellent customer service skills to speak with customers, answer incoming phone calls, manage customer problems,
and address customer complaints
–Basic computer skills to log information into digital dispatch systems and customer files
Benefits
Health: Medical, Dental and Vision plans available for staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents
Retirement
Career Training and Educational Opportunities
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