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Automotive Service Advisor vacancy

Automotive Service Advisor Automotive Service Advisor Johnson Ford of New Richmo

2020
2019-01-03
Johnson Motor Sales, Inc.
Position: Service Advisor Salary: $40,000-85,000 per year Type: Full Time Location: New Richmond, WI
Automotive Service Advisor
Johnson Ford of New Richmond, Inc. is looking to add an automotive service advisor to our brand new Ford store in New
Richmond, WI. This is an excellent opportunity to be a part of a thriving family owned company that values customer
service and takes pride in their work!
Automotive Service Advisor Responsibilities:
Greet customers and provide the level of customer service that meets the standard of excellence that Johnson Motors
and Ford are known for
Listen to customers’ account of issues and symptoms to better understand what the problem is
Perform inspections to narrow down what the cause of the problem may be
Verify warranty, insurance or contract coverage for service
Calculate and provide customer with an estimate of these expenses for resolving the problem
Explain process to clients so they understand what to expect and when their automobile will be repaired
Record information gathered from each visit in appropriate database
Draft order for repair with all information that has been gathered outlined clearly
Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for clients.
Automotive Service Advisor Benefits:
Competitive base pay with the ability to earn to your potential with added commissions
Full benefits package including medical, dental, vision, company paid short term disability and life insurance, long term
disability, and 401K with company match
A highly competitive PTO package that increases with years of service
Employee discounts on vehicle purchases , parts, and service
Closed on Sundays
Automotive Service Advisor Qualifications:
Must be able to build and maintain a positive customer rapport
Must be a motivated self-starter with the ability to multi-task
Must be able to work in a fast paced environment
Must have excellent communication skills both written and verbal
Must maintain a professional attitude and appearance
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*Contact is directly with the founders and managers for hire. No other parties are allowed
We do not collect, store, or transmit personal information about our customers

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