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Jewelry Store Sales Manager

Azzi Jewelers
Position: Sales Manager Salary: $40,000 per year Type: Full Time Location: Lansing, MI
The Azzi Diamond Jewelers Sales Manager will effectively lead, develop and support the sales team members of the
store to meet and/or exceed sales plans and profitability targets. The Azzi Diamond Jewelers Sales Manager is a
dynamic, attentive and inspiring leader who has mastered relationship building; someone that could be called a
mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. Compensation includes
base salary $40,000 plus commission and bonuses. Responsibilities: The Azzi Diamond Jewelers Sales Manager will be
accountable for the following Key Performance Indicators:Achieve and/or Exceed Sales Plan: Drive self and sales team
to consistently exceed sales results. Create, communicate, and execute a vision for the sales team. Model and coach
selling behaviors to ensure effective closing of potential sales opportunities. Act as a sales leader liaison between the
owner and sales professionals, including weekly meetings with the owner to discuss store and staff performance.
Ensure an accurate, timely alignment of sales professional’s actions to company directives.Service Excellence: Lead
and champion team on executing consistent, superior sales and service delivery. Capture meaningful customer data
for the purposes of connecting with the client, building relationships, and personalizing future client development
opportunities. Execute proactive strategic outreach in order to ensure future sales opportunities and exceed customer
expectations. Manage current customer database by cultivating new relationships and migrating existing customers
to a higher level. Support key Company and Local events - and product launches - with strategic client attendance
and sales results. Model, coach and hold staff accountable for providing a luxury experience in all customer
interactions. Regularly and effectively use the coaching tools to provide a consistent luxury experience.Talent
Management: Regularly encourage and develop sales professionals through coaching to the Azzi Diamond Jewelers
training manual; ensure all sales professionals are given feedback at least once per week. Motivate and inspire Sales
Professionals through effective use of the performance management process, recognition, regular coaching and
enthusiastic communication. Solicit and seek feedback from sales professionals that enhance the business/increase
sales. Responsible for creating and maintaining an aligned and positive work environment amongst all store
employees. Attract and recruit a high performing sales team. Manage the allocation of sales professional resources
(scheduling) effectively to drive sales. Only applications that include a cover letter which answer the following
questions at the top will be considered for this position. You’ll be asked to provide this cover letter during the
application process. What books best exemplify your managerial style/philosophy? Give an example of a time that
you set an aggressive goal and the steps you took to reach it. Give an example of a time you didn’t reach a goal and
how you adjusted. What should your sales be compared to a senior sales associate? To a regular sales associate?
Qualifications: • • 3+ years of sales management experience in retail or luxury retail or relevant customer related
experience (i.e. hospitality). • Proven track record in sales generation and managing the achievement of sales
results. • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc). •
Flexibility to work non-traditional hours, including days, nights, weekends and holidays. • Strong verbal and written
communication skills. • Superior communication and interpersonal skills using positive leadership models. • Proven
ability and desire to work in a fast-paced, changing environment. • Proficiency with Microsoft Office, Word, Excel,
Outlook, PowerPoint, client tracking systems and point of sales (POS) system. • Ability to present business strategy to
audiences utilizing current technology with strong professional presentation skills. • Through professional presence
and behaviors, ability to inspire trust, integrity, influence client and staff members. • Dynamic team player with
ability to positively motivate staff and network locally and regionally to build relationships. • Must have authorization
to work in the United States or in the country where the position is based.Preferred Qualifications: • A
college/university degree. • Graduate gemologist degree or previous Gemological Institute of America (GIA) course
work is preferred.This job’s compensation is a combination of salary and performance based bonuses/commission.
About Company: Azzi Jewelers is an iconic staple to Lansing and the surrounding area, carrying the best brands in the
business and always evolving to ensure that we have the products that people desire. Our goal at Azzi Jewelers is to
revolutionize the jewelry buying experience for every customer that walks through our doors. Our reputation of being
the most trusted, ethical, responsible and brilliant jewelry store is very important to every employee within the
company. We strive to offer the absolute best buying experience and customer service to all of our guests. Each of
our products are hand selected to guarantee that only the top on the line merchandise is available to our customers.
We welcome all customers into the Azzi family and believe that once the bond is created, it will be impossible to
break. Our roots are embedded in our community and will be for generations to come. We will always set goals for
ourselves and our company to guarantee that we continue to soar above all others.

*Contact is directly with the founders and managers for hire. No other parties are allowed
We do not collect, store, or transmit personal information about our customers

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